Shipping Policy - Moderntinyhaven

Shipping & Delivery Policy

At ModernTinyHaven, we take pride in delivering your tiny home safely, efficiently, and with the highest level of care. Each home is transported using professional delivery services to ensure it arrives in excellent condition.

Shipping Coverage

We deliver tiny houses across the country.
For deliveries outside the region or international inquiries, please contact us to discuss availability and arrangements.

Delivery Method

Your tiny house is delivered using specialized transport equipment designed for secure and stable movement. Our delivery team ensures the home is properly positioned upon arrival.

Delivery Costs

Delivery costs depend on:

Delivery distance
Home size and weight
Access to your property

You will receive an exact delivery quote during the order process.
For custom placement or long-distance relocation, please contact us for a detailed estimate.

Estimated Delivery Time

Because each tiny house is built to order:

Build times vary depending on your selected design and features.
Once the home is complete, delivery scheduling typically takes 5–10 business days depending on location.

Remote or hard-to-access areas may require additional time.

Order Tracking & Updates

You will receive regular updates during:

Production
Completion
Delivery scheduling
Shipment transit

We will also provide direct contact with your delivery coordinator.

Delivery Requirements

To ensure a smooth delivery:

The delivery site must be accessible for large transport vehicles.
The ground should be level and ready for placement (unless setup services are included).
Someone must be present to inspect and confirm receipt of the home.

Damaged or Issues Upon Delivery

We take great care during construction and transport.
If your tiny home arrives with noticeable damage:

Document the issue with photos or video.
Notify us within 48 hours.
We will arrange repair, replacement, or compensation depending on the situation.

Your peace of mind is our priority.

Order Changes & Cancellations

Orders may be adjusted before production begins.
If production has started, modification requests may affect cost and timeline.
Orders cannot be canceled after construction is completed or once delivery has begun.

International Delivery

International shipping and cross-border transport may be available.
Any import duties, permits, or fees are the responsibility of the customer.

Please contact us to confirm eligibility.